Tag: Just Say Hi

Volume X – Hayley Benham-Archdeacon, DST Coordinator

By Hayley Benham-Archdeacon, DST San Francisco Coordinator

Something our Project Director says is if we could just get everyone in the room with our Team Members, we would end homelessness. I fully believe that. They are the most human humans. I don’t know how else to say it.

While of course the breadth of personalities and life stories is as wide as possible across our Team, I can speak in some generalizations: our Team Members have been through it. They’ve had the worst cards dealt to them but show up on our doorstep ready to play their hand the best they can. They have a sense of humor about life and themselves, and they’ve used it to survive. Our Team Members are embodiments of perseverance and redemption, the ultimate human qualities. How could you not love them! I couldn’t imagine anyone placing judgment on our Team Members after taking the time to hear their stories. You’d realize how much human potential we are letting go unrealized, and you’d work as hard as DST to help our people into lives of stability.

The start of my time with Downtown Streets Team came with an expiration date. I knew I would show up for a few months, inevitably bond with charming and unique Team Members, and then leave full of regret. That was the plan.

I have a policy background, and have always admired DST from that perspective. There’s this forever unanswered question in political science: does culture influence policy, or does policy influence culture? I’ve always viewed DST’s work as filling a policy gap: there are policy systems for homeless people, and systems for employed and housed people, but nothing connecting the two. We have shelter systems and free meal programs that get people off the street and somewhat fed day by day, but keep unhoused individuals in the same status of life. Then we have systems that continue to privilege the already privileged: when you apply for a job, they ensure sure you’ve never committed a crime or experienced large lapses in employment. If you want an apartment, they check your credit score and housing history. These policy systems keep everyone where they are, and as a result keep most resources and opportunities inaccessible to homeless individuals, even if they’re at a point in life where they’re ready to make a change. You can’t just tell a person sitting on the sidewalk to get a job when as they formally stand, institutions offer no bridge from the street to a stable life. DST is that middle ground, the system that gives displaced people steps to elevate themselves off the street.

It’s the difference between mitigation and reform: we do need beds and meals to ease short-term suffering, but we can’t rely on shelters and free food as transformative agencies. We can’t only treat the symptoms and not treat the cause.

Many of us think homelessness isn’t relevant to our lives. There is us, and then there is “the homeless,” that one thing that happens to that one group of people. But realistically, all paths lead to the street: mental health, substance use and job loss, sure, but also domestic violence, freak accidents, hospital bills, the end of relationships, or even the loss of a bank card and an apathetic landlord.

Homelessness isn’t good for anyone. Not to diminish the experiences of homeless folks themselves, but it isn’t easy to walk by that much human despair everyday. Even if you pretend you don’t see it, it gets in. It takes energy to block yourself off from compassion, to look at someone in suffering and tell yourself not to feel bad because they must have done something to deserve their circumstance. I understand why people do this. We think we’re saving ourselves the time and mental wellbeing it’d take to worry about those people as if they’re human, but really, it’s taking more out of us in the long run. Shutting down the compassionate parts of ourselves takes a human toll on everyone.

But I get why it’s hard to let yourself feel fully if you also feel like you have nowhere to go with those feelings: it’ll do no good to simply feel bad in the face of a problem as insurmountable as homelessness in San Francisco.

We can rightfully blame a lot of systemic failures for mass homelessness. HUD, Reagan. But as individuals, we can change things by changing our priorities. Basically I’m tired of those conversations. I’m tired of looking for who to blame, and I’m interested in who will help.

Before my time here, I remember thinking of homelessness as just another social issue, almost a fringe cause. “Homelessness” wasn’t the clickbait that got me. I was caught up in the newest, freshest social issues, how crazy Trump was getting and what the hell Rachel Dolezal was thinking. Homelessness didn’t appeal to me because it felt like a permanent problem, something I could never do anything about.

I see that people want to change things, and they want to have a part in it. Especially people with social, racial and economic privileges in San Francisco: they feel a heightening self-consciousness, and want somewhere to go with it.

Right now, I mostly see this expressed in discussions about how movie casting responds to race, or how not enough women are CEOs of the corporations we don’t even like. These are all valid observations, and legitimate reflections of larger systemic patterns of marginalization, and they all deserve a conversation. However, I feel the need to say those talks do not on their own qualify as effective political action. Our Team Members don’t give a shit about those discussions. The truth is I care more about that than they do, and it’s because I have the luxury of thinking that far removed and symbolically about “the system.” Anyone having a conversation about movie casting is doing so from a place of privilege (myself one thousand percent included) and that type of discourse is very different than action.

What would happen if instead of only divulging in symbolic conversations about race or gender when it has to do with HBO’s Girls, we actually all mustered up the courage to spend the same amount of energy looking at homelessness, epidemical drug abuse, and mass incarceration? What if conversations about homelessness became as common in your Twitter feed as intricate discussions about the new Ghostbusters? Again, let those Tweets flow, but please realize the homeless individuals we work with will not thank you for it. They’re too occupied trying to renew their shelter bed, figuring out where they’ll get their next meal, making sure they have tampons when they need them, and deciding if they can risk going to sleep that night without getting their stuff stolen.

Say we do immerse ourselves in those realities. Say we weren’t satisfied with only discourse and decided to spend some time in real life tackling reality. Right now we’re dipping our toe in, but we won’t take a step.

What if we all take a leap of faith that it would be worth it, because if we truly commit ourselves to change things as large and all-encompassing as homelessness, the rest will follow. If we pick people up out of the cracks in the system that leave them without homes and means to sustain themselves, marginalization in entertainment, employment, and everywhere else will begin to correct itself. 

It can start with you in your city, on your daily commute. If you’re not happy with the human strife you see everyday, make it a priority. You don’t have to quit your job and work for DST, but you can devote your time to funnel resources to organizations tackling the realities you care about. No one has to be just one thing in life: just because you’re a tech employee doesn’t mean you can’t also organize events or fundraisers to raise money for organizations doing the work. It doesn’t mean you can’t make demands from your representatives to prioritize homelessness as a policy issue, along with affordable housing and income inequality generally. If that all feels weird and out of your depth, I recommend talking to some of your community members who are living on the street.

Seriously. Say hi. Stop for a minute on your way home. Ask them what they think about things, ask them how they feel about their city, because hint: more than 70% of unhoused individuals in SF are from here, and they probably know more about the City than most of your fellow commuters. Hold community meals inviting the folks you see staying outside your home or work every day to come eat. Don’t be scared. It’s not worth being scared.

Seriously, respond. If you don’t like seeing homelessness everyday, respond to it everyday. Don’t go home from work, win a Facebook comment war, go to bed, wake up and walk by the same homeless people you saw yesterday and not respond. That person doesn’t know you just raked a racist over the coals on the internet. You didn’t help them at all. Go ahead, have the Facebook talks, but then do the real life walk.

Homelessness is becoming a cultural centerpiece in San Francisco. It’s undeniable now, by nature of its intense visibility and ever-encroaching presence in our communities. Instead of letting it creep into our consciousness as that big problem that will never go away and letting “homelessness is really bad there” become San Francisco’s narrative, why don’t we take it upon ourselves to be the San Francisco that took control of its homelessness problem, something we all have a role in. We can be the city that came together across all social strata and industries and started demanding responses. Let’s do this World War II manufacturing style, and get behind a common goal we can all reasonably agree on: get human beings out of the elements and into lives of stability so they can fully develop themselves the way so many of us have been lucky enough to do.

San Francisco is home to the richest history, world-changing innovations, and the smartest, most conscious and action-oriented humans in the world. If we let ourselves take on this fight, if we make the fight for a human’s right to a life out of poverty part of San Francisco’s culture, with signature policymakers and well-backed agencies to represent that, we can solve the human crisis pervading all our lives.

If it can happen anywhere, it’s San Francisco.

LinkedIn Interns Say ‘Hi’ and Raise 10,000 to End Homelessness

In late March 2016, Downtown Streets Team launched its work experience model for unhoused community members in San Francisco, a city that we know and love for its diverse, creative, and charmingly gritty culture. Three months after our launch, we were thrilled to have the attention of the largest employment oriented social networking company in the world, LinkedIn.

Working with LinkedIn’s Interns for Good was a no-brainer for us. In fact, we’re humbled to admit that Downtown Streets Team attempted to make our own employment-oriented social networking site a few years back. Yeah, that failed. Not just because we’re social workers making a poor attempt at engineering, but because access to technology has drastically improved for the unhoused community enough to make LinkedIn a viable resource for folks living on the streets. There couldn’t be a more exciting time to launch our non-profit in one of the most innovative and tech-savvy cities in the world.

San Franciscans know life isn’t golden for everyone in the City. Everyday we’re faced with over 8,000 people experiencing homelessness, and while the problem at large is so visible, the individuals themselves seem to blend together. It takes a conscious effort to remind ourselves the folks we see struggling are people, not just “the homeless,” and that everyone has a different path that led them to the street.

In consultations with our Team Members, we asked them what the most distressing aspect of homelessness is. Their responses were not as you might expect, the lack of adequate shelter, food or a sense of safety. We were told that the most difficult part of homelessness is the lack of acknowledgement from other people. This led to San Francisco Downtown Streets Team’s Just Say Hi campaign.

LinkedIn’s Interns for a Cause took our concept and ran with it. They demonstrated an impassioned and thorough understanding of our goal to end social hesitation around acknowledging homeless community members. People want to help end homelessness, but they don’t know how. Everyone can start by simply saying hi. The interns did exactly they: they saw our Team Members (homeless community members) cleaning the street, and asked who they were.

From that first interaction, the interns designed a program where coworkers could send a simple hello to a fellow employee accompanied with a message and a treat in return for making a donation. More than 300 employees participated, raising $2,755 for us! This program was a proof of concept for us: when asked to be thoughtful and reach out to someone, employees were inclined to take action and make a connection. Once someone received a Just Say Hi message, they were inspired to send one themselves. It was even worth a donation on their part. You can’t put a price on human connection, and this program proved that positivity breeds positivity. This is something we’ve seen in our work as well: when you start treating someone with dignity, they will rise to the occasion. The interns’ Just Say Hi message program proved positive attention yields real results.

With continued organized efforts, the LinkedIn interns in partnership with the LinkedIn for Good team raised over $10,000 for our San Francisco Team. Given the success of the campaign, we hope to replicate it across our organization.

With this funding, we can grow our Team and provide more services to more people. Our San Francisco Team is the fastest growing of the seven branches DST has established across the Bay Area. In the past six months, we have helped 22 individuals find permanent employment, and another 16 find temporary employment. For many of our folks, this was a huge step. Having not worked for years, many Team Members at first don’t have confidence they could return to work. However, after a weekend gig cleaning up after Outside Lands and San Francisco Pride, they realized they do have what it takes to get a job, and began putting out applications and setting-up a LinkedIn profile.

When the LinkedIn Interns saw our Team and reached out to just say hi, we had no idea where it would lead. Here we are, together taking steps towards ending homelessness one person, one human connection and one job at a time.

VOL. V – LGBTQ and Homeless By Lisa, Team Lead

This story originally appeared on Stories Behind the Fog.

I was born in Chicago. I don’t really know much about it, because I was very young when we moved to Colorado. I grew up mainly in Denver; then a small town called Slight. I’ve always been good with children. After I graduated high school, I started taking childcare classes. I have something of a gift with kids. I’ve always gotten along with them, cared for them. They’re really special to me.

After my classes, I started working as a nanny in New Jersey. I worked there for two years. I alys referred the smaller setting of nannying, and it was really something. I got to travel allover with my families. I went to China, Cancun, Yosemite. One family took me on a cruise with them. I’m really thankful for those times. I traveled with one family for three months; that was really fun.

I would have kept doing what I was doing, I was doing good, but two years ago my brother asked me to move to Vacaville and help him take care of my nieces. I agreed, and moved from New Jersey to California. Things were going alright, but his wife and I never really connected, and she kicked me out.

I didn’t know anybody in California. My brother couldn’t do much, and the rest of my family was gone or turned me away. I didn’t have anywhere to go. That’s when I got into my first shelter, in Vacaville.

This place was hard. You had to do a lot: We had to do community service, take classes, and find a job in 30 days. It was a lot of pressure for me. I didn’t know yet then, but I have PTSD from my childhood and later, my mother dying. She died twelve years ago from a brain tumor, and I took care of her in the end. It was really hard for me to watch her die. I was living with my girlfriend, who left because of it. She couldn’t deal with the situation. I couldn’t leave though, I felt like my mom needed me. I couldn’t give up on her.

I’d have outbursts at the shelter and couldn’t do anything. I didn’t know why, so I just called it ugly. And it was ugly. I just wanted to get rid of it, but I didn’t know how. All I knew is that I wouldn’t get rid of it in this shelter.

I decided to take the money I made from my job — they made us save 90% of what we earned — and leave. I made a plan. I took the money I made and got a hotel. My plan was to stay there until I ran out and after I would take a bunch of pills. Fortunately, I am still here.

I was in the emergency room for three days. It was hard, because I didn’t have nobody there. After they released me, I went to a mental hospital then another homeless program in Vacaville. They were trying to help me with housing and work, but it wasn’t helping. For me, if I’m not connected with something, then I don’t feel like there’s nothing to live for. I needed something to belong to. 

I’m a lesbian. I wanted to connect with that community to get back that part of me. I found a shelter in San Francisco, Jazzies. They’re the only shelter in the city for LGBTQ people, which is crazy. I wasn’t sure if I’d even get a bed, but I had to take a chance. I felt like my life depended on it.

I got in in February, but it wasn’t what I hoped. There’s not really any privacy, and the bathrooms are horrible. Men have come in and ripped the shower curtain open when I was taking a shower. It triggers my PTSD; it feels like the whole world comes crashing down on me. I’m trying to get the staff to fix it, because a lot of people don’t feel safe. I sometimes can’t shower for days because of it.

Luckily, though, I met Samantha living at the shelter. She told me about the Downtown Street Team. They work around Civic Center cleaning up trash and helping the homeless there. They hand out hygiene kits and other supplies, and you know, just give them someone to talk to.

I started volunteering with them. It’s really helped. I was the “participant of the week” the first week I was there, and they made me a team leader the in the first month. It helps me stay connected. It helps give me a purpose. It helps keep me alive.

I’m happy to say that, it’s been months of try, but on Monday I’m going to see a therapist. I’m hopeful that I can start to figure it all out, but I know that’ll take a while. My goal basically is go back to the nannying and be more like living in, but mentally I just wanna feel better.

There’s a lot of prejudice against the homeless. People treat us badly every day. Even though I’ve been able to get into the system, so thank God for that, it’s not easy. We can’t be at the shelter during the day. I try to find places to stay then, but you always end up getting kicked out. Nobody really looks at us, or cares. But we’re people. We’re good people. I am a good hearted person. One day, I want to open another LGBTQ shelter. I want to give more people like me something to be connected to. I want to help save lives like the Downtown Street Team helped save mine.

 

Thank you to Free Range Puppies.